Community Management
Community Management

Community operations are essential to providing users with accurate information at the right time, and providing various web contents and planning community events.
Based on community management experiences with more than 200 different kinds of games, we start with things that can be easily overlooked. We provide a customized interface for games and communities (official cafes, SNS, etc.) to connect with users organically. In order to invigorate the community and facilitate communications between user to user, and users to admins, we operate the community under a customized operations strategy.

Features
From Launch to Live

From Launch to Live

Form a community and provide operational plans, operational policies, and content.

Community Invigoration Plan

Community Invigoration Plan

Plans to increase user participation and loyalty, from the launch of the game to the live stage.

Custom Report

Custom Report

Provide customized reports on a daily/weekly/monthly basis containing current status analysis

Process
STEP 1 : Game Analysis

STEP 1 : Game Analysis

We analyze the unique characteristics of the game, in order to provide unique community service for the game.

STEP 2 : Community Planning

STEP 2 : Community Planning

We set up and perform tasks that range from community, such as layouts and menus to event planning that will emphasize the game's unique characteristics.

STEP 3 : Operation

STEP 3 : Operation

Actively communicate with users and check their responses through various activities such as community announcements, replies, web content production and  events.

Reference
Kakao Games

Kakao Games

Operate the official Naver cafes and KakaoTalk Talk for Onmyoji, Blade 2, Genesis and etc.

Lilith Games

Lilith Games

Management of Rise of Kingdoms' and AFK Arena's official Naver cafes operations

King Digital Entertainment

King Digital Entertainment
Candy Crush Saga

Management of Candy Crush's official Naver cafe

IGG

IGG
Lords Mobile

Management of Lords Mobile and other mobile games' official Naver cafes

D&G of STORM

D&G of STORM

Place valkyrie, Ark Order etc

Reference